Privacy policy
Your information, handled with care.
This policy explains what personal information we collect, why we need it and the choices available to you.
- Clear purpose
- Limited retention
- Your rights explained
Who we are
Colchester Exam Centre provides private exam entry, tuition and related administrative services. We are responsible for the personal information we collect through this website and our centre operations.
If you have a privacy question, contact us using the details on the contact page and ask for the data protection contact.
Information we collect
- Contact details such as your name, email address, phone number and postal address.
- Exam entry details, including candidate numbers, subjects and awarding body information.
- Identification and eligibility documents where required for entry or access arrangements.
- Messages you send through our enquiry or contact forms.
- Technical information such as browser type and pages visited, where analytics are enabled.
How we use your information
We use personal information to respond to enquiries, arrange exam entries, provide tuition, meet awarding body requirements and manage our relationship with candidates and families.
We may also use information to keep records, improve our services and meet legal or regulatory obligations. We do not sell personal information.
Sharing and retention
We share information with awarding bodies, invigilators and service providers only where necessary to deliver the exam or tuition service. Where we use suppliers, we expect them to protect your information.
We keep information only for as long as needed for the purpose it was collected, including any period required by exam boards or law. After that, we delete or anonymise it securely.
Your rights
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete information where there is no lawful reason to keep it.
- Object to certain uses or ask us to restrict processing.
- Complain to the Information Commissioner’s Office if you are unhappy with our response.
Cookies and website data
Our website may use essential cookies to operate correctly and optional analytics cookies to understand how pages are used. See our Cookie Policy for more detail. You can control cookies through your browser settings.
Next step
Questions about privacy?
Contact our team and we will direct your question to the right person.
